Privacy Policy

At USEDATA, we take your privacy and the security of your business data seriously. This policy explains how we collect, use, and protect your information.

1. Information We Collect

• Account Information: Name, email address, and billing information.
• Uploaded Business Data: POS exports, CSV files, and spreadsheet data provided by you for analysis.
• Usage Data: Details of your interactions with our AI agents (prompts) and platform metadata (IP address, browser type).

2. How We Use Your Information

• To Provide the Service: Running AI analysis to create your dashboards and charts.
• To Improve AI Performance:We may use anonymized, de-identified metadata to improve our AI models' accuracy, but we do not sell your raw business data to third parties.
• Communication: Sending technical notices, updates, and support messages.

3. Data Sharing and Disclosure

We share information only in the following circumstances:

• Service Providers: With third-party vendors (e.g., cloud hosting like AWS, payment processors like Stripe, or AI infrastructure providers) who assist in operating our platform.
• Legal Requirements: If required by law or to protect the safety and rights of USEDATA or its users.
• Business Transfers: In connection with a merger, sale of assets, or acquisition.

4. Data Security

We implement industry-standard security measures, including:

• Encryption: Data is encrypted in transit (SSL/TLS) and at rest.
• Access Control: Only authorized personnel involved in support or system maintenance have access to backend systems.

5. Your Rights (GDPR / CCPA Compliance)

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict the processing of your data.
• Export your data in a machine-readable format.

To exercise these rights, contact us at hello@usedata.co.

6. Data Retention

We retain your uploaded data as long as your account is active. If you delete your account, we will purge your uploaded files from our active databases within 30 days, unless required for legal compliance.

Questions? Contact us at hello@usedata.co.